Kenosha Distribution Center: Gordon Food Service

10901 38th Street, Kenosha WI 53144

Operator: Kenosha Distribution Center: Gordon Food Service

3.6 stars from 237 driver reviews

Facility info

OPERATIONS Appointment required; call posted number to check in from staging area, they'll assign door Dock wait times highly inconsistent: 15 minutes to 25+ hours reported Drop and hook setup—door closed, take paperwork to office for processing FACILITY EXPERIENCE Overnight parking available (15–20 marked spots, additional overflow) Bathrooms: porta-potty outside gate, indoor restroom in office; cleanliness varies significantly—some report neglected/unsanitary conditions Staff attitude: mixed to poor; multiple complaints about receiving personnel being rude, dismissive, or aggressive; some positive interactions reported Yard conditions: adequate staging area, generally manageable backing, some reports of trash/cleanliness issues Sunday receiving starts at 2pm; phone may not answer before then No vending machines on-site REALITY CHECK Early arrival doesn't guarantee early door assignment—expect to wait regardless Paperwork processing can take 1–5 hours after unload Strict on appointment times; arriving late may result 5-day reschedule Unload speed: 1–4.5 hours typical, but outliers up to 10+ hours reported

Driver reviews

  • 5.0 / 5

    Arrived at 0045 for a 0400 appointment. I was called for a door at 0145. At 0420 I was called and told to pay the lumper fee, then come back in for my paperwork. They do have a staging area. I wouldn't depend on it too much though. When I arrived all of the staging area spots were taken and many other trucks parked just as they do at truck stops, anywhere and everywhere making it hard to maneuver around to get to the gate. You call to check in with your p.o. number. Wait for them to call you with a door. Then you go through the gate and find your door. Back in with your doors closed and seal intact. Once backed in walk your paperwork into receivin. Then wait for a text with the lumper fee followed by a call saying after you pay it you can go get your paperwork.

  • 1.0 / 5

    Overnight but check in driveway when entering before a spot to check if avaliable or your backing up to the drive way 300 ft. When you pay lumper fee just walk to door 66 S/R office , they dont call you when your BOLs are ready, Lady in office "said" she call when BOLs are done She never did and left when her shift finished. just walk to S/R and get bols in office after you pay .

  • 5.0 / 5

    My appointment was at 22:00 and I got there at 21:45 I had to call a few times and they finally gave me a call back and assigned me a door, the girl at the desk was very nice and polite. There is plenty of space to maneuver. They do have overnight parking but is very limited so I wouldn't rely too much on it... They do have restrooms inside and outside which is great. It only took about an hour or so to unload.

  • 5.0 / 5

    Пишу отзыв как водитель Semi. Не плохое место для выгрузки. Есть ночные парковки перед предприятием, на территории самого предприятия места тоже хватает. Работают быстро, все чётко по Apt. Как только вы подъедете к предприятию нужно позвонить в офис для чекина ,ждёте, вам перезванивают, дают гейт, заезжаете, несёте документы в офис , ждёте звонка, идёте в офис за документами . All set.

  • 5.0 / 5

    Whoever the new girl is in receiving is one of the most pleasant, kind and considerate people I've ever met! Thank you for hiring such a wonderful person. You should do whatever necessary to keep her! 10/5/25, 1800 appt.

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