Michael Foods, Inc.

Facility info

LIVE LOAD OPERATIONS Mandatory trailer wash before check-in — facility next door charges $46. Trailer inspections happen before loading; inspectors nitpick minor damage and can force you to repair shop next door before loading proceeds. Appointment system exists but largely ignored — expect 4-13 hour waits regardless of appointment time. First-come, first-serve basis more reliable than scheduled slots. Single phone call when dock door ready — miss it and restart the wait. Loading speed inconsistent: 30 minutes to 2 hours for full loads; 4-8+ hours common. Some loads ready early and may be loaded ahead of schedule. DROP AND HOOK Fast and efficient — typically 30 minutes to 1.5 hours. Trailer must be clean and full of fuel. Inspect before drop. Generally positive reviews for this option. FACILITY CONDITIONS Dusty, dirty lot. Porta potties available by dock doors; condition varies (some call them filthy). Truck wash next door (MN 19) has free shower with towel required. On-site scale $10 (cash preferred, credit card option varies). Overnight parking available at truck wash or on-site lot — ample space. No restaurant or convenience store; vending machines and free washer/dryer in driver's lounge. STAFF & OPERATIONS Front desk personnel inconsistent — range from professional/courteous to rude and dismissive. Receiving staff attitude reported as poor; some noted unprofessional behavior. Dock workers more positive. Management communication poor; don't answer phones for rescheduling. Check-in glass partition suggests past aggression issues. ROUTE NOTES Highway 19 east of Gaylord has 5-7 ton weight limits — trip plan around it. Enter from south or north.