Reynolds Consumer Products

Facility info

LOADING TIMES Highly variable and unpredictable. Multiple reports of 6-16 hour waits. Some drivers report 30 minutes to 1 hour, others consistently see 8+ hours. Weekend slowdowns noted. Staff attitude affects speed — appears to correlate with wait times. CHECK-IN & OPERATIONS Check in at northeast corner (door 20 for some routes, door 11 for others). GPS unreliable — use signage. Early arrival possible if morning staff available. Appointment time doesn't guarantee priority. Some drivers allowed to check in early and get loaded before scheduled time. Dock operates 24 hours. LIVE LOAD VS DROP & HOOK Advertised as drop and hook but loads frequently not ready. Default to live load. Be prepared to wait and potentially supervise loading. FACILITY CONDITIONS Tight dock layout with trailers parked between doors — difficult backing. Decent maneuvering area overall. Overcrowded at peak times. OVERNIGHT PARKING Mixed reports. Some say no overnight parking available; others report it exists. Conflicting information — clarify before arrival. BATHROOMS At least one report of none visible. Not confirmed across reviews. STAFF ATTITUDE Generally friendly, but inconsistent. Some reports of rudeness and dismissive behavior from shipping office staff, particularly night shift. Morning shifts appear more cooperative. Turnover issues noted. GENERAL Expect delays. Best results arriving early morning. Half-loads process faster than full trailers. Check load integrity before departing — one report of over-loaded trailer and missing seals.