Expeditors

Facility info

Operations Live load operations — significant wait time variability (reports range from under 1 hour to 9+ hours) Repeated delays with staff saying "45 minutes" then extending wait indefinitely Check-in process fast but drivers sometimes directed to wrong dock door Appointment times not always honored — later arriving trucks reported cutting in line ahead of those with earlier appointments Shipping/Receiving located between Docks 24 and 25 on east side of building Facility experience Overnight truck parking extremely limited — street parking only, posted with "No Truck Parking" signs Bathrooms reported clean and accessible (accessible outside gate via Honey Bucket when facility closed) Staff attitude mixed — shipping/receiving staff frequently praised as friendly and professional; front desk and management frequently criticized as rude with poor communication Employees reported confused about load staging and procedures Security helpful and pleasant per some reviews Facility itself clean and well-organized Real talk Main complaint: unpredictable and lengthy wait times for live loads, often 4+ hours Staff communication poor — don't expect accurate ETAs on load completion Plan for extended wait; don't rely on parking availability on-site Quality of service appears inconsistent depending on which staff member handles your load