ButterBall, LLC
1628 Garner Chapel Rd, Mt Olive, NC 28365, USA
Operator: ButterBall, LLC
Facility info
Check-in & appointments: Guard shack inspects trailer for cleanliness and fuel level before check-in. They will turn you away if trailer isn't clean — washout facility nearby costs $30-50. Can check in early but won't load you early. Trailer inspection adds time upfront. Live load vs drop/hook: Drop and hook available. For live loads, expect significant wait times — often 6-14+ hours from appointment. Detention pay should be locked in with broker beforehand. Disconnect and stage trailer while they load. Load times: Highly variable. Some drivers report 1-1.5 hours total, others 8+ hours waiting for a door, then additional hours on the dock. Backups common. One driver waited 13+ hours past appointment time. Shipping office communication: Inconsistent. Staff attitude ranges from friendly to dismissive. Several reports of rude personnel, especially at shipping counter. Poor communication between security and shipping, and between warehouse locations. Some drivers sent to wrong places. Yard operations: Yard jockeys/spotters assign doors and notify when loaded. Notification system unclear — some drivers miss the signal and wait longer than necessary. Platform scale only (no axle scales) — you calculate weights; scale described as accurate but requires manual math. Trailer cleanliness requirement: Non-negotiable. Trailers must arrive clean. Pallets, debris, dirt will result in turn-away. Washout available 0.9-1 mile away. Reefer requirements: Must be washed out beforehand. Ensure 75% fuel on arrival. Some loading issues reported (improper weight distribution, doors left open during load). Overnight parking: Available but limited. Most reviews confirm access. Restroom available but cleanliness varies. Safety/compliance issues: One report of unsanitary conditions (blood on floor). Seal discrepancy procedures unclear — guard shack refused to correct paperwork error. Overweight loads reported. Drivers required to calculate axle weights manually on platform scale. Facility type: Poultry processing facility (Butterball turkey). Food-grade standards enforced.
Driver reviews
This place is really quick to get you loaded they get you in and out unlike Tyson chicken who makes you wait 6 to 10 hours to get loaded these people are very professional they're super fast I'll pick up here any day.
The entir.\nE staff, including the yard drivers, were very wonderful people.They allow overnight parking which is really a great thing.Considering we're way out in the woods, they also have an on-site scale and indoor restrooms.\nI definitely won my have to come back here again
I loaded here on 7/9. 11 am appt. I arrived 45 minutes early. I was in a door at 11 am loaded & on the road by 1 pm. From the moment you arrive you will be treated well here. Good hardworking people here. Thank you.
Awesome place appointment was at 1900 was loaded 3 hours early in less then 45 min great staff
Docktime — driver reviews and facility info.