Ryder Warehouse & Distribution System

Facility info

Appointment scheduling: Check in at dock 6. Appointments sometimes not honored — arrive early or risk wait. First-come-first-served basis typical. Some reports of 3-4 hour waits even with appointment. Check-in process: Paper log sign-in at window, then staff assist. Seating available inside. Must have exact confirmation number — other pickup numbers won't work. Loading/unloading: Highly variable. Range: 25 minutes to 3+ hours. Many reports of fast service (1-1.5 hours common), but enough slow reports to expect unpredictability. Faster in mornings. Drop-and-hook available. Staff attitude: Mixed. Dockworkers consistently described as fast, courteous, professional. Front desk/window staff issues cited multiple times — attitude problems, priority treatment perception based on ethnicity, smoke breaks causing delays, lack of respect toward drivers. Safety concern: Drivers required to stand on dock during forklift operations with no designated safe area. Multiple reports of unsafe conditions. Parking: Ample lot space. Street parking available (Ambassador Street area). Overnight parking available at some times — confirm first. Facilities: Restrooms available and clean. Seating area inside. Ryder building (watch for multiple Ryder-labeled buildings at location). Blind side note: If doors above 30, use normal backing instead of blind side unless day cab.