Core-Mark International
2311 E 48th St, Los Angeles, CA 90058
Operator: Core-Mark
Facility info
Communication/Customer Service Issues Appointment line doesn't return calls (40+ messages reported; driver waited 8+ hours) Phone tree transfers callers to machines; voicemails go unreturned Front desk staff have reputation for rudeness and poor customer service skills Some staff have attitude problems Unloading Operations Live unload with lumper fees required Speed varies dramatically: reports range from under 1 hour to 5+ hours Recent reviews indicate improvements in efficiency Staff sometimes slow/disorganized (taking breaks without working on trailer) Most recent reviews show fast turnaround (1-2 hours typical) Check-In/Appointments Security handles check-in at office Appointment-based; supervisors may work you in early if capacity allows Tight/narrow backing area but manageable with patience Pay attention to street traffic during maneuvering Facility Tight dock area but workable Restrooms available Overnight parking not mentioned in reviews Frozen loads use back door (docks 12-14) Opens 7am for deliveries Staff Quality inconsistent — some drivers report friendly/fast service; others report lazy/slow personnel Receivers can be professional and punctual One particular security/receiving staff member flagged repeatedly for poor attitude Mixed bag overall. Recent improvements noted. Success seems dependent on timing and which staff members are present.
Driver reviews
Very nice please
Nice staff Fast unloading depend in product charge Lumper fees Not to much Hard back in door Its Big Street Overall Good
Trucker brothers be advised the place is tide but have space to maneuver from the street into the docks. Take your time to park. Most important PAY ATTENTION TO STREET TRAFFIC!<br><br>Some cars will not stop while maneuvering.<br><br>Check in with security, take your time to maneuver. The staff is super friendly! 🫡🫡🫡<br>Once you Park on a dock, destechada from your trailer and wait bobtail on the street.<br><br>***Bonus: right across the street there is a lunch truck burritos are $12 but they are big size and fully stuff of meat or bean etc. follow the red line for the food truck 😁😁****
Quick unloading appointment 10 AM<br>Done 11:15
Super quick unloading here. Appointment was at noon but I arrived at 9am. Was told by the supervisor angel that they go by appointment but if they could get me in sooner they would. I was called in around 930. Paid the lumper fee and was out by 10. Very efficient and helpful
Docktime — driver reviews and facility info.