PUBLIX DC DRY WAREHOUSE (COUNTY LINE RD)

Facility info

Unloading times highly variable and consistently slow—expect 3-6+ hours, sometimes 8-14 hours. A few reports of under 2 hours, but rare. Appointments don't guarantee timing. You can arrive within 12 hours early of scheduled appointment. Check-in opens 3:45 PM for dry goods. Getting a door assigned can take 1-3+ hours after arrival. Live unload only—lumper service required and expensive. Lumper fees paid via text, receipt can take 30 minutes to 2+ hours to obtain. Staff attitude mixed. Security guard generally friendly and helpful. Receiving office staff ranges from very professional to rude. Some reports of unprofessional behavior and lack of respect for driver time. Dock conditions tight for some drivers backing in, though others say plenty of room. Dock doors reported as too short, requiring down-stacking of pallets. Count-by-count process on every pallet before release—expect delays with small boxes. Some reports of miscounts/overages charged as extra fees. Overnight parking available in yard area. Clean bathrooms and vending/coffee available inside building. Saturday/Sunday operations start at 4 PM; arrive earlier on weekends may not help. Follow blue painted line from gate for OTR trucks; receiving area on far side of building. Short-staffed complaints throughout reviews. Some reports of lumper staff disappearing for extended periods. Detention time common—get it billed to load.