Burnette Foods, Inc.

Facility info

Load/unload times: Highly variable. Most common: 20-45 minutes. Some reports of 2+ hours in dock line. A few outliers claiming 1-2 hour load times, but appears atypical based on volume of quick reports. Appointment scheduling: Flexible. Staff willing to accommodate early load requests if called ahead. Some arrive 35+ minutes early and get loaded immediately. Check-in/procedures: Turn in on W Yale at south end of plant. Dirt lot entrance. Fill out ticket at shipping office window, staff gives dock assignment. Straightforward process. Docks: 4 docks operational. Dirt lot with long truck line during busy periods. Cramped yard conditions noted. Overnight parking: Available. Described as having "lot of space." Restrooms/facilities: Restrooms available. Scale on-site. No AC allowed while waiting (noted as issue in heat). Staff: Generally friendly and professional. Consistently described as cordial, nice, efficient. A couple reports of individual staff rudeness, but overwhelmingly positive. Willing to work around driver needs. Overall tone: Busy facility that moves trucks quickly most of the time. When backlog exists, waits can stretch to 2+ hours, but staff handles it professionally. One serious safety concern raised regarding weather and employee working conditions — not addressed in other reviews.