Procter & Gamble Storeroom

5921 Summit Ave, Browns Summit, NC 27214

Operator: Procter & Gamble

2.3 stars from 96 driver reviews

Facility info

Operations Drop and hook only — no live load Appointment scheduling exists but largely ignored; arriving early or on-time offers no advantage Check-in at Gate 1 (entrance 1) for dry van pickups Slide tandems before entering — tight facility May reassign you to different warehouse after initial check-in, requiring second wait in line $8 scale fee charged to driver on exit Staff will not reliably call when load is ready — check in person every 1-2 hours or risk 6-8+ hour delays Overweight loads common; may require reweighing and repositioning Facility experience Unload times: 15 minutes to 50+ hours reported; highly inconsistent Most common complaint: 4-10+ hour waits despite short appointment windows Cannot wait in yard — must leave premises immediately after dropping trailer Nearest parking: Sheetz gas station ~3 miles away Lot conditions: Dark, poorly lit, tightly packed with trailers; difficult to navigate Bathroom available but described as basic porta-john type Limited overnight parking available in drop lot near gate; may face enforcement Small drivers lounge behind scales reported in one review Guard shack staff attitude mixed — some described as friendly and helpful, others as rude or dismissive Check-in processing can take 20+ minutes for document handling Staff communication poor; often say "we're winging it" or provide no updates General Facility appears to use trailers for storage, delaying unload Many drivers report missing subsequent loads due to excessive wait times Some evidence of inconsistent treatment between drivers GPS routing unreliable; use Google Maps instead — construction on area roads Facility appears chronically understaffed or poorly managed relative to volume

Driver reviews

  • 1.0 / 5

    🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫<br>Appointment was 11:00 am..<br>Dropped my trailer at 5:00 am..<br>Trailer was unloaded at 8:30pm..<br>Total waiting time 15hours 30mins!<br>🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫

  • 1.0 / 5

    They took 30hours to load . Really bad management, when you will call the lady on gate for update ,she will always reply no one is replying to her . If you want your 36 hour reset only then pick from here , unless pick something else

  • 1.0 / 5

    This place is the worst ever they told me drop my trailer and wait outside it’s 3:30 hours still not in the door the black lady on the gurd check altitude is very rude

Docktime — driver reviews and facility info.