UNARCO

Facility info

Operations Live load facility First-come, first-serve basis Check-in at gate building on left side with ramp — don't drive around looking Shipping office phone has 5 extensions; response times vary significantly Load times wildly inconsistent: 20-30 min on good days, 3-5 hours on bad days No detention pay reported Paperwork delays up to 2+ hours after loading complete Hours may be limited — request confirmation before arriving Facility Experience No overnight parking Bathroom availability not mentioned Staff quality highly variable — some genuinely helpful and friendly, others dismissive and rude Yard conditions cramped with limited maneuvering room Communication between shipping office and dock crew is a chronic problem — arrive and nobody knows you're there Safety concerns with tarping: no covered tarp stations, requires climbing 13 feet on loads in open air, wet/cold conditions create hazard Multiple drivers rejected tarp loads due to unsafe conditions Staff attitude ranges from exceptional to hostile depending on who you encounter Bottom Line Facility can deliver quick loads with good staff on their day, but operational inconsistency and safety gaps with tarp loads make this unpredictable. Verify load type and tarping requirements with broker before committing. Expect communication gaps and potential long waits.