Vertical Cold Storage

Facility info

Strict appointment scheduling. $225 late fee enforced—show up on time or pay. Office opens 0600–0700, closes ~2100. M–F only (no weekend service). Live load operation. Back up to dock with doors closed, wait for seal check before opening. Can take 1–3+ hours from door assignment to loading start. Wait times all over the map. Best case: 30 mins–1 hour. Worst case: 4–7 hours even if on time. Facility gets swamped; expect delays if arriving early morning or peak times. Overnight parking available. Can fill up—arrive early if planning to stay. Restrooms in office; office closes around 2100. Staff generally friendly and accommodating. Will work with drivers on early check-in and clock resets. Some supervisors flexible with no-shows if you call ahead. Trailers get damaged. Document condition on arrival; multiple reports of loading equipment damage. Get insurance info if it happens.