BMS Logistics
10221 NW Transcon Dr, Kansas City, MO 64153
Facility info
Appointment scheduling: First-come-first-serve despite appointments being required; arriving early gets you held until appointment time (can wait 1+ hours). Check-in can be slow but fairly quick once you talk to desk. Live load vs drop and hook: Drop and hook available and efficient. Live load also handled but slower. Wait times: Highly variable—reports range from 30 minutes to 4+ hours. Unloading itself typically fast (30–40 min) when it starts, but appointment timing management is inconsistent. Safety: Forklift damage to trailers reported; inspect your equipment before and after. One incident of roof puncture with facility denial of responsibility. Overnight parking: Available inside gates and in lot; ample space. Bathrooms: Available and reported clean. Staff attitude: Extremely mixed. Desk staff ranges from friendly and helpful to openly rude, dismissive, and unprofessional. Multiple drivers reported rudeness, one reported racist behavior. Check-in experience heavily depends on who's working. Yard conditions: Clean, new warehouse, easy highway access. Backing space tight if other trucks present.
Driver reviews
appt for 10 AM delivery MT by 11.
Lady at the front desk is very nice and welcoming, heather,that is her. Name, enough space to manougher, clean and shiny, nor
On point. In every way, the front desk is fine she is going to give what you give. Appointments are accurate. If you will be 24 hours early or late, ask but don't expect approval. Geat place don't be a jerk .
Jason Danley & the entire service team did an amazing job today! Jason was successful in getting our X5 in for badly needed service despite the fact that we didn't have a scheduled appointment. Not only was the work done promptly and perfectly, the service level was off the charts! Jason - thank you!!!
Docktime — driver reviews and facility info.