CVS

Facility info

Appointment & Check-In Strict appointment window enforcement — arrive no more than 15-30 minutes early or you'll be turned away. Some drivers report being refused entry even 15 minutes late. Check-in at gate takes 10-20 minutes due to security process. Bring driver's license, truck license plate, and dispatcher phone number. No early check-in allowed; facility enforces this strictly. Unloading Typical unload time 1.5-2 hours for standard loads. Some reports of 3-5 hour waits before unloading begins or significant delays between dock assignment and actual work. A few loads reported much faster (30 mins to 1 hour). Quality inconsistent. Lumper Fees $15 standard fee — not always disclosed upfront. Can be paid electronically. Confirm pre-payment status with dispatcher to avoid surprises at dock. Restrooms Mixed reports. Some drivers report broken facilities; others report clean restrooms. No overnight parking mentioned. Gate/Security Multiple security guards process check-ins but still bottleneck. One driver reported extreme noise from facility alarm system that triggers on movement and lasts 30+ minutes. Staff & Operations Highly variable experience. Some report courteous, efficient staff; others report poor communication, long waits at lumper desk, and strict/inflexible gate personnel. Facility enforces rules rigidly with little flexibility for circumstances. Other Notes Lost items reported. Some facilities confusion on door assignments. Lumper staff responsiveness inconsistent.