Coolstor Warehouse Services - Rochester
4693 19th St NW, Rochester, MN 55901
Operator: Coolstor
Facility info
Operations Live load — typically 30 min to 2 hours, occasionally faster if you arrive early Appointment scheduling: Will take you early if capacity allows; call ahead Check-in: Fast process, given dock immediately upon arrival; office opens as early as 5am Special requirements: Keep trailer doors closed during load, slide tandems back, set reefer to 35°, use load locks if you have them Facility experience NO overnight parking — staging lot available for waiting a few hours before appointment; nearby Walmart or Kwik Trip alternatives mentioned Bathrooms: Clean, inside office; note on door requests no shower use Staff: Consistently friendly and understanding; willing to accommodate schedule conflicts Yard: Spacious with 14 dock doors, easy maneuvering, well-maintained and clean; dumpster available No scale on-site; nearest scale 10 miles away at Kwik Trip Notable Loads never overweight (consistently under 39,500 lbs) One report of reefer damage during loading Inconsistent appointment adherence — some drivers note being unloaded out of sequence despite having earlier appointment times
Driver reviews
Excellent people, loaded me in 25 minutes
My fellow truck drivers you all know how it is when you get that one load where the shipper takes 5 to 6 hours to load you and you have a drop appointment 9 to 8 hours away and if you take your 10 you'll be late to your appointment we'll that is what happened to me and I literally made it here with an hour left on my clock. It says no overnight party so I asked if I can get unloaded early and guess what? Ms. Vanessa was so kind understanding, she said Absolutely she understood what I was going through It's rare to deliver to a place like that. We go through a lot of as trucks drivers and when things don't go how it's supposed to and to have a place thats understanding and not just turn us away and help us do our job and make it easier It's amazing It's a blessing So again thank you miss vanessa
No overnight parking. But fast unloading, in and out in less then an hour..... Fantastic crew, easy docks...
Pretty okay place no overnight parking though not too sure how early you can arrive for your appointment. There's 14 dock doors I can see theres no hike to there office lol & the lot is spacious. Also they do have a dumpster so please use that do not dirty up this lot it's really clean I definitely appreciate that!!! The check in process was smooth received a door immediately keep doors closed, must slide tandems back with reefer temp set to 35° if you have load locks place them inside. Once you receive your second green light head into the office for your paperwork. They don't take much time loading 9am appointment & the guy that checked in right before me has already at 10am. Out by 1030 pretty good if you ask me & trucks have been showing up
Docktime — driver reviews and facility info.