Lineage - Jersey City
100 Polar Way, Jersey City, NJ 07305
Operator: Lineage
Facility info
Appointment scheduling: Facility reschedules appointments without notice; can hold you 24+ hours regardless of broker appointment times. Early arrivals sometimes accommodated, sometimes not—inconsistent. Live load vs drop: Live load operation. Wait times extremely variable—anywhere from 25 minutes to 11+ hours. Some days fast, some days slow. Lunch breaks during operating hours slow operations. Check-in procedures: Quick check-in when staff engaged. Reception desk issues reported—staff on phones, unprofessional behavior, long delays between arrival and dock assignment. Overnight parking: No onsite overnight parking. Facility opens 6am. Street parking available nearby but not guaranteed. Wait times: Wildly inconsistent. Best case: 25–45 minutes from check-in to loaded. Worst case: 4–11 hours. Early arrivals show mixed results—some get loaded immediately, others held until appointment time. Staff attitude: Mixed reviews. Some drivers report professional, friendly, eager staff. Others report disrespectful, condescending treatment and poor customer service from front desk and yard staff. Yard conditions: Large facility. Curbside parking available before railroad if you arrive early enough.
Driver reviews
if you go to the facility o the left you have ample room to back in plus some parking if early. the facility o the right, especially doors 1 and 2 ate tight because of container trailer frames and containers parked. you have to pull I to the parking lot toback in. I arrived at 10 fo a 1 pm appointment was out by 11. when ypu turn onto industrial youll turn left after the railroad tracks goggle maps takes you there better then truckers path at the end. they do have a sign bit it's hidden partially by tree branches
No overnight parking. Very friendly staff. Fast unloading & the best thing is free coffee for drivers in the check-in area 😁
Good place to do business with only if you need to use restroom facilities prepare for a walk
Docktime — driver reviews and facility info.