NFI - Elwood

100 E W Millsdale Rd, Elwood, IL 60421

Operator: NFI

3.4 stars from 47 driver reviews

Facility info

Security gate check-in slow (15+ min); turn off engine at guard shack, wait for staff to approach Live load appointments average 1–2 hours, but expect significant delays—multiple reports of 6+ hour waits; loads often not ready at scheduled times Drop and hook typically 30 min–1 hour if trailer is located; picking up empties requires self-service searching (staff won't direct you) Bathrooms clean, inside shipping office; vending machines available Overnight parking available; Pilot truck stop 1 mile away, often full Staff generally friendly and professional; some reports of rude/dismissive personnel, especially night shift Plenty of backing/maneuvering space; no idling allowed Facility also operates under name Hasbro Inc; GPS directions unreliable—address listed as both "100 E W Millsdale Road" and "100 E Millsdale Road" on different sources; call ahead for correct directions Frequently understaffed; loading process can be disorganized (heavy items placed front-to-back, poor forklift operator training) Good facility for resetting hours if needed

Driver reviews

  • 5.0 / 5

    Lady works guardshake and receiver all are professional. Clean bathroom. 12 hrs early .quick in and out thanks

  • 3.0 / 5

    La recepción en el guardia 💂 de seguridad súper lenta 15 minutos,los seguridad muy amables en mi caso,la muchacha de ojos claros en el shipper un tanto pedante la saludas y ni te responde se dedicaba a hablar por teléfono con sus audífonos,mi carga era para las 12pm y me dijo que me fuera porque no estaría lista hasta pasada las 10 pm,el espacio donde me dijeron que dropeara el trailer estaba lleno,en fin una basura 🚮 de lugar super Desorganizado

  • 1.0 / 5

    Directions suck

Docktime — driver reviews and facility info.