NFI - Manteno
1600 Boudreau Rd, Manteno, IL 60950
Operator: NFI
Facility info
Operations Drop and hook standard; live unload possible but expect to detach trailer and wait Appointments often meaningless for pickups — substantial delays common even with scheduled times Check-in at guard shack, then shipping/receiving office past dock 25/26 Load times highly variable: 2–5+ hours reported; some unloads completed in 40 minutes to 2.5 hours Contacts hard to reach; shipping/receiving hours unclear Facility Experience No overnight parking; parking available during live unload only Restroom and vending machines in office area Staff professionalism inconsistent — some drivers report friendly, professional office workers; others report rude or slow personnel Lot well-maintained with snow removal; facility has maneuvering space Odor issues reported in waiting areas (sewage/urine smell) Weekend shift change at 4:30 PM — window unmanned until 5:15 PM
Driver reviews
Fairly easy drop and hook, if you do live unload you must detach from trailer, parking available but also several truck stops nearby.
Extremely slow loading. Stay away from thos place.
They are super slow from checking in with the guard to the people in the office they need to be retrained to speed up the process. People actually have places to be. Then it smells like urine while you are waiting to check in. The lady here is slowww taking off one pallet shouldn’t be a 2 hour process!!!!
Miss Kim is the top notch in the office and thank you so much for everything……
Delivered 2 hours before scheduled appointment. In and out within 40 minutes. Thank you , will be back
Docktime — driver reviews and facility info.