NFI - Joliet
251 E Laraway Rd, Joliet, IL 60433
Operator: NFI
Facility info
Appointments required. Gate opens 6am, check-in at 7am. Arrive early — many drivers report getting doors immediately if available. Wildly inconsistent wait times. Range from 20 minutes to 5+ hours. Some days fast in-and-out, other days heavy delays with no clarity on ETA. Drop and hook operation. Fast unloading when staff is engaged — 30 min to 1 hour typical. Quality varies shift to shift. No public restrooms. Deal-breaker for many. Two gas stations within 0.3 miles. No overnight parking. Staff attitude is hit or miss. Security/gate staff inconsistent — some praised as friendly and professional, others reported as dismissive or rude. Dock personnel generally solid when focused. Yard conditions decent. No complaints about facility maintenance or safety issues.
Driver reviews
⭐⭐⭐⭐⭐ I want to leave the most positive review for NFI. I was pleasantly surprised by the staff — young, yet very friendly and professional. In the U.S., it’s unfortunately common to run into issues when younger people handle check-ins, but here everything was top-notch. The process was fast and well-organized. Even though two pallets had slightly shifted, there were no issues — they unloaded everything quickly and efficiently. I highly recommend this place to other drivers. We need more locations like this one! 👍
If you want to waste your time come here Arrived 6:30 they open at 7:15 am check out 10:00am
I just five star for security guard. I driving five year nice talking guys nice work Job security guard. The people checking place suck people no respect. Only work in just phone every goal. Everybody no respect for Driver .
Docktime — driver reviews and facility info.