NFI - Fargo

Facility info

Strict appointment-only policy — won't take walk-ins even with empty dock. Must arrive within scheduled window. Loading times highly inconsistent — ranges from 30 minutes to 5+ hours. Recent improvements reported, but slow loads remain common complaint. Weight/load quality issues — known for improper weight distribution, tail-heavy loads requiring tandem adjustments. Some loads refused for exceeding facility limits despite legal spec. No overnight parking — limited space, no parking allowed on-site. Restrooms available but driver access restricted — officially off-limits to drivers. Staff attitude mixed — some staff described as helpful and hospitable; others reported as indifferent or argumentative, particularly at paperwork stage. New facility, unmarked building — take left at traffic lights after exiting I-29. Registration/office entrance near door 12.