US Foods - Salem

Facility info

OPERATIONS Appointments: Check in at guard shack regardless of arrival time — even day before. They'll work you in early if possible. Early arrivals get called for doors ahead of appointment time in many cases. Unloading speed: Highly inconsistent. Range from 20 minutes to 7+ hours. Most common experience: 1-2.5 hours. Some reports of 3+ hours for standard loads. Lumper fees: Non-union, paid by load. Expect $280-$395. Some loads have no lumper fee if prepaid by shipper. Requirements: Slide tandems before docking, chock wheels, bring safety vest. Need DOT# and tractor license plate at check-in. FACILITY EXPERIENCE Overnight parking: Available in dirt lot before guard gate. Muddy conditions reported. Adequate space most times, can fill up. Bathrooms: Portable toilet only in parking lot. Conflicting reports — one review mentions clean/warm bathroom inside on second floor near door 12, but multiple other reviews note lack of indoor facilities for drivers. Staff attitude: Mixed. Many describe as friendly, polite, professional. Multiple complaints about day-shift security guard being rude. Night-shift security generally described positively. Yard conditions: Dirt lot, muddy. Tight docking area but manageable. Grocery store and Walmart nearby (Walmart no overnight parking). Nearest truck stop ~34 miles away. WARNING Unloading times are unpredictable. Some days fast, other times expect significant delays even when arriving on time. Several reports of waiting hours past appointment time. One driver spent 9 hours total (7 on dock) for a 5am appointment.