Ball Corporation- Pittston, PA

Facility info

APPOINTMENTS REQUIRED Strict appointment-only operation. Showing up early doesn't guarantee early service—expect to be turned away or told to return at scheduled time. Some flexibility exists if you arrive early and ask nicely, but don't count on it. LOADING TIMES HIGHLY VARIABLE Range spans 20 minutes to 12+ hours. Most common experiences fall between 1.5–3.5 hours, but multiple reports of 5–9 hour waits even with no queue ahead. Empty can loads typically 1–2 hours. Coil deliveries unpredictable—5 minutes to 2 hours. Live loads possible but expect longer waits. CHECK-IN & DOCK PROCEDURES Check in at office on southeast corner of building (or bypass intercom and drive straight there). Get assigned door number. Wait for door to open—first one to the door gets priority, even if you were assigned it first. Paperwork moves fast once loading starts. TRAILER REQUIREMENTS Trailers must be clean (food-grade level cleanliness). Will reject trailers that are dirty, have roll-up doors, or wood walls. Sweep yours before arriving. STAFF ATTITUDE INCONSISTENT Wildly ranges from genuinely helpful and kind to dismissive and rude. Day shift generally better than night shift. Some staff show real patience; others snap at drivers or act like delays are your fault. Interactions heavily dependent on who's working that day. OVERNIGHT PARKING Mixed reports. Some reviews confirm it's available; others say it's no longer offered. Recent reviews suggest it may have been discontinued. Verify before planning to stay. RESTROOMS Available in shipping office area. FACILITY LAYOUT Decent space to maneuver and back in. Two nearby truck stops (Pilot, Sunoco) within 3 miles if you need to wait elsewhere. Signage difficult to read at night (small white text on silver background). BOTTOM LINE Highly unpredictable. Performance varies wildly by day, shift, and staff member. Stick strictly to your appointment time. Clean trailer mandatory. Budget significant extra time—don't rely on posted load times.