Best Buy Warehouse
300 Ridge Rd, Piscataway, NJ 08854
Facility info
Operations: Strictly appointment-based; arriving early doesn't guarantee access to a dock Check-in: Park on road outside gate, walk BOL and ID to guard shack on foot — don't drive to shack Guards will call you when a door opens Live unload only (not drop and hook) Unload times highly variable: ranges from under 2 hours to 7+ hours; most reports cluster around 3-4+ hours Warehouse frequently understaffed Staff takes frequent breaks during unloading Strict on appointment windows — being 15-55 minutes late has resulted in drivers being turned away until next day Large facility (~500 employees warehouse-side) Facility Experience: Limited overnight parking available on road outside gate; park tight to curb (narrow roadway) Spacious yard with relatively easy access and navigation from River Rd to Ridge Rd to gate Bathrooms available (not mentioned as issue) Staff attitude inconsistent: some reviews praise friendly, helpful guards and warehouse crew; others report rude, unwilling-to-communicate security and management Check-in wait times reported as 45 minutes per truck in some cases Facility cleanliness: described as clean and well-organized by some, "rat maze" and disorganized by others Damage reported: inspect trailer before leaving No communication support — difficult to reach staff with questions; broker contact often unresponsive on scheduling updates
Driver reviews
Best Buy offered warehouse pickup as an alternative to home delivery a week later. Arrived as they were opening to the public, confirmed my order, and soon picked up my new microwave at Ramp Door 100. The warehouse worker helped me lift and place the box securely in my vehicle. Friendly, fast, courteous service.
This place was good appt.at 2pm arrived at 1230pm in the door at 2pm out 3pm.strict on appointments big space to maneuver.
Attempt to check in early was told to come back 15min or less closer to appointment time
Lazy forklift drivers
Docktime — driver reviews and facility info.