BLUE BUFFALO

159 Westridge Pkwy, McDonough, GA 30253

3.8 stars from 148 driver reviews

Facility info

Appointment-required only. Call ahead to confirm product ready status — responses have been inconsistent. Wait times highly variable: 30 minutes to 16 hours. Early arrivals often don't get expedited service; some doors sit empty while trucks wait. Drop and hook available. CDL required for check-in. Overnight parking available and safe. Restrooms open until 3:30 AM, coffee/vending machines available. Staff attitude inconsistent — receiving office ranges from exceptionally professional and respectful to dismissive and unhelpful. Communication about load status unreliable.

Driver reviews

  • 5.0 / 5

    Good customer service, in shipping office , very pleasant experience, good job Blue Buffalo Will return

  • 4.0 / 5

    My appointment was at 03/09/26- 12:00 pm, I arrived at 10:45 am. They let me in door immediately. But it only started at the scheduled time. It wasn't bad, it took 55 minutes. Free coffee… restroom very nice clean. Look the picture for locations shipping and receiving. Not overnight park.

  • 5.0 / 5

    My load was a Drop and Hook you have to turn where you see sign they don’t have a sign that say truck I pass turn so I had to turn around and go back once you turn in you see sign for shipping and receiving when you come in make that quick right go to gate get out and push bottom

  • 1.0 / 5

    This place the worst place,why I arrived 4am in the morning they have before the gate entrance they have enough place to park. I am a park there and then the lady she said move now is 4 AM where we gonna move after that she called Police two trucks they said as the police you have to move must this is not good we are we have delivered and then we arrive before our time. This is not respected for the Driver. Very very worst place.

  • 3.0 / 5

    It said it was 24/7 but isnt

Docktime — driver reviews and facility info.