Conagra Brands

12650 Westport Rd, Louisville, KY 40245

3.4 stars from 114 driver reviews

Facility info

Appointment required, but will work in early arrivals if possible Live load and drop-and-hook both available Wait times highly variable — anywhere from under 2 hours to 7+ hours. Pre-cool your trailer and have it ready to load Check-in procedure involves shipping/receiving office; doors sometimes locked with doorbell that may not get answered promptly. Expect 15–20 minute delays at check-in Paperwork processing can add significant time even after loading completes No dedicated driver bathrooms (major complaint). Porta potty available at times but not guaranteed Overnight parking available on back side of facility Dock space tight; turnaround at end of property Facility generally clean Staff attitude mixed — some drivers report friendly, professional service and good teamwork; others report rudeness, dismissiveness, and unprofessionalism. Experiences vary widely even on the same day Receiving office sometimes understaffed or unresponsive Operations start at 7am Pre-cooling trailer before arrival appears to significantly improve load times Clean, precooled trailers with ready loads get faster service Polite, professional driver behavior may improve experience

Driver reviews

  • 1.0 / 5

    Don't you dare arrive here with a phone that doesn't work because you will not be able to get your load. I tried to explain that to the lady but she just told me to text the number on the door. Well, if your phone doesn't have the ability to do what they expect you are out of luck. It's really unfortunate that technology has taken over to the point that they would rather have a load be late than to let you do things manually.

  • 5.0 / 5

    Easy to get to, it took awhile to get loaded but honestly they can’t load you until they pull your order to your door.. we’re not gonna always back into a door and get loaded in 5 minutes, it’s called having patience!! Was able to finish my break there but ask for a place to stay out of the way if you do..the check in is easy and they were very courteous.. restroom is outside but I didn’t see any no smoking signs in them,just saying!! Yeah I would definitely go back here..

Docktime — driver reviews and facility info.