CVS Health Distribution Center
10711 N Congress Ave, Kansas City, MO 64153
Facility info
Appointments required — don't show up early (more than 5 min), they'll turn you away or make you wait on street Dock wait times are unpredictable — ranges from 30 minutes to 5+ hours; many reports of 3–5 hour waits despite on-time arrivals Live unload — typically 1–2 hours once at dock, but lumper fees charged ($270–$276 reported) No overnight parking on property — street parking available nearby (narrow parallel spots, fits ~10 trucks, sometimes full of empties); side roads inconsistent Restrooms available — clean facilities reported in receiving office Staff attitude mixed — friendly and professional in some visits, dismissive/strict enforcement of early arrival rules in others; gate guards inconsistent Yard conditions — plenty of maneuvering space to back in, narrow country roads approaching facility
Driver reviews
Не берите заказ суда это место самое плохое по всей Америке самое проблемное место
Man… the company I picked up from switched my load from a drop & hook to a live load, then took 4 HOURS to load me. That pushed my whole schedule back. They updated my appointment time because of it, cool. I show up an hour early for the new appointment just trying to drop my trailer and keep it moving so I can catch my next load home. Now all of a sudden I’m being told my drop time is 6AM and I gotta reschedule… just to DROP a trailer Explained to her THEY were the reason the time got changed in the first place… she basically said nothing she can do. Now nobody answering phones or emails, and my DM been trying to reach someone for over 2 hours. Yeah… safe to say I won’t be coming back here again. -
Drivers avoid this place. I wish somebody from management view this review and start working with his staff or change them. Rudest people ever
They show no respect. I arrived 30 minutes early, and they sent me off to look for parking—which simply doesn't exist anywhere nearby. You shouldn't treat people like that; drivers already have enough problems as it is. You need to show some respect and act like a decent human being.
Docktime — driver reviews and facility info.