HomeGoods Distribution Center

Facility info

Drop and hook: Fast turnaround when trailers preloaded. Organized process — guard provides clear instructions and slot numbers. In-and-out typical. Live load: Significantly slower. 4+ hours documented for palletized product with work still ongoing. Check-in: Appointment required. Guard at entrance helpful with directions. Wait times: Drop/hook usually quick. Live loads can stretch 4+ hours or longer. Some reports of delays waiting on loaded trailers or BOLs. 24-hour holds: Reliable — trailers ready on time. Facility: Large, well-organized yard. Plenty of maneuvering space. Parking lot crowded at shift changes with traffic flow issues — drivers not respecting signs, congested exits. Staff: Mixed feedback. Some report helpful, professional guards and good attitudes. Other reviews cite poor responsiveness — difficulty reaching anyone by phone, slow email replies, supervisory issues reported as mismanagement. Overnight parking: Available but lot congestion noted. General: Facility expanding to accommodate more trucks. Clean operations overall. Most positive feedback centers on smooth drop-and-hook experience; negative feedback focuses on staffing/management quality and live load delays.