Knoll Distribution Center

Facility info

Operations 24/7 receiving available Drop and hook available and typically ready on time Live unload also handled (timing varies — some report under 30 min, others 2+ hours) Dock assignment usually immediate After-hours: ring bell, someone responds Wait Times Highly variable. Quick turnarounds reported (under 30 min) but also multi-hour delays on unloading One instance: 2.5-hour delay from scheduled 1400 pickup (load not ready at 1600) Facility Experience Overnight parking allowed but inconsistent enforcement between shifts — first shift may approve, second shift may not Designated parking spots 265-273 preferred for overnight; other spots may have equipment moving through 2 washrooms available for drivers Staff mixed: some very friendly/helpful, at least one report of poor attitude at front desk Lot lighting needs improvement Plenty of maneuvering room Busy facility Check-In Straightforward process reported No appointment required mentioned, but drop and hook status needs confirmation on arrival