Lactalis American Group

Facility info

Appointments often meaningless — arrive hours early or late, still wait 5-14+ hours for dock door Live load only — expect 3-7 hours minimum, sometimes 10+ hours; load times wildly inconsistent day to day Off-site parking required — cannot wait on property; told to park elsewhere and wait for callback Bathrooms unavailable — no restroom access during waits Staff hit or miss — gate security ranges from helpful to unprofessionally rude; shipping office staff varies; some drivers report respectful treatment, others describe disrespectful, dismissive attitude Facility conditions poor — significant potholes/broken pavement throughout; tight blindside angled dock backs; facility can get extremely hot inside load bay Detention pay common — loads frequently run 8+ hours past appointment with only detention compensation Use Star Road entrance for truck access; call number on office door if no one present at check-in