Mastronardi produce co

Facility info

WAIT TIMES Highly unpredictable. Range from under 2 hours to 24+ hours. Many drivers report 6-12 hour waits even with appointments. Communication typically via text only—no phone calls, often delayed or absent. Appointment times frequently not honored. LIVE LOAD vs DROP & HOOK Mix of both. Most loads are drop and hook despite scheduling otherwise. Some live loads available but can take 6+ hours. CHECK-IN & OPERATIONS Guard shack inspection required—trailer must be clean. Easy check-in process at gate. Door assignments sent by text after check-in. Slide tandems to rear. Some loads subject to border crossing delays or cancellation without warning. APPOINTMENT SCHEDULING Make appointments but don't rely on them. Detach and park near shipping office to wait if possible. Check in early if you can, especially Prime drivers. OVERNIGHT PARKING Available. Ample lot space to maneuver. Street parking also available nearby in non-red zones. RESTROOMS Porta potties by shipping office (condition varies per reviews). Receiving office has restrooms but limited driver access. Bring your own supplies. FACILITY & STAFF Security guard generally friendly. Warehouse/office staff attitudes mixed—some reports of unhelpfulness or poor communication, especially phone inquiries. Language barrier noted (limited English). Staffing shortages common excuse for delays. OTHER NOTES Reefer/produce operation—delays often tied to border access and product availability from Mexico. Washout available (~$35). Docks described as easy backing with plenty of room. Some loads have been canceled or denied at border with minimal notice.