McCain Foods USA

100 W Coleman St, Rice Lake, WI 54868

3.9 stars from 57 driver reviews

Facility info

OPERATIONS Appointment scheduling enforced—early arrivals told to return at scheduled time Mix of live unload and drop-and-hook available Check-in at receiving required regardless of appointment time Unload times highly inconsistent: 15-30 min to 5+ hours reported Frequent dock door availability issues during peak times Some loads called in urgently but facility unprepared to receive Early unloads common—some drivers unloaded 4-6 hours before appointment FACILITY EXPERIENCE Overnight parking available Staff attitude mixed: mostly friendly and professional, but at least one documented instance of hostile/abusive receiving personnel Bathroom access problematic—no indoor facilities for drivers in winter; limited or restricted access to building No services after 5pm Friday Yard conditions not mentioned in reviews Enter via Pioneer Avenue Check in at Door 19 receiving BOTTOM LINE Unload speed is the main pain point—wait times range wildly and dock door bottlenecks are common, especially when facility claims no storage space despite accepting loads. Staff are generally decent but professionalism varies by shift. Overnight parking and some willingness to work outside normal hours are pluses. Go in with patience and low expectations on timing.

Driver reviews

  • 5.0 / 5

    For being a contractor, they were easy to work with and friendly.

  • 5.0 / 5

    Loading in one hrs

  • 5.0 / 5

    These were the best onion rings that I have had from frozen foods. They were very, very good restaurant quality you have some and you want some more.

  • 5.0 / 5

    First time at this facility making a delivery. My experience was quite nice the gentleman that unload me early this morning was very professional.#FBA

  • 5.0 / 5

    We had a delivery appointment for 9 am, driver was late due to road being closed and checked in at 10 AM. Was empty by 10:50 AM

Docktime — driver reviews and facility info.