Pet Food Experts

Facility info

LOAD/UNLOAD OPERATIONS Appointment required — strict enforcement Late arrivals charged $200-$300 penalty fees Unload times highly variable: 30 min to 8+ hours (most 1-3 hours) Receiving hours 4 AM-10 AM — miss this window and you wait until next business day Drop and hook available Once assigned a door, unload generally moves quickly CHECK-IN & PROCEDURES Check in at receiving office (between doors 69-70) Park against building before checking in Early arrivals may be turned away to come back at appointment time Long walk from parking to check-in office No guard at gate FACILITY Street parking available nearby (overnight possible) Limited indoor parking inside facility for early appointments only Restroom access available Tight backing area — difficult to turn around, best to back straight in from street Condition varies by review but described as organized by some STAFF & ATTITUDE Highly inconsistent — ranges from "very nice and courteous" to "rude, unprofessional, entitled" Morning crews noted as more courteous than other shifts Complaints about supervisors/management being argumentative and dismissive Some report staff taking frequent breaks and moving slowly OTHER Free coffee for drivers Walking distance to check-in can be substantial