Ryder Midwest DC

Facility info

Wait times highly variable — ranges from 30 mins to 7+ hours. Some drivers report quick turnarounds; others wait 5-6 hours for dock access then additional hours before loading starts. Inconsistency is the pattern. Live load appointment scheduling — confirm appointment time directly with facility before arrival. Some drivers report being told they were late without verification, or appointments being ignored. Dock access — can get assigned immediately or wait hours depending on time/day. Showing up early sometimes helps, sometimes doesn't. Saturday pickups may be faster. Loading speed — once at dock, typically 1-2 hours but can stretch to 3+ hours. Described as slow by multiple drivers. Overnight parking — availability is inconsistent and limited. Some reviews say it's available; others say it's gone or First Fleet takes most spaces. Don't count on it. No parking nearby — closest alternative parking 11-20 miles away. Not street-legal in the area. Security/staff attitude — mostly professional and friendly, though some inconsistency. One report of disrespectful guard; shipping office communication issues noted by multiple drivers. Trailer requirements — must have seal on load. Facility checks trailer cleanliness. Paperwork — shipping office can be slow; one report of 1+ hour for BOL. On-site scale — available but measures whole 80k (requires math for individual axle groups). Yard conditions — spacious with easy backing despite tandem slides required. No potholes noted. Restrooms — clean.