Ryder Warehouse Hebron

Facility info

APPOINTMENT SCHEDULING Appointment required. Arrive 1-1.5 hours early; loading often starts before official appointment time. Check-in done at gate/security booth. WAIT TIMES Highly inconsistent. Some loads 20 minutes to 1.5 hours. Others report 4-10 hour waits with no clear reason. One driver waited 8 hours from 9am check-in to 5:10pm with 10am appointment. Facility appears understaffed or disorganized on certain days. OPERATIONS Live load operation. Slip sheet forklifts used. Standard receiving, picking, loading. Gate security checks paperwork and assigns dock door. Return to gate for paperwork after load complete. No specific safety requirements mentioned. FACILITY EXPERIENCE No overnight parking. Staff attitude mixed—gate personnel and office staff generally friendly and attentive. One security guard reported as rude and unhelpful; another noted as excellent. Facility is large but lacks clear instructions for first-time visitors. Main entrance door sometimes non-functional; shipping office located far end of warehouse. Facility operates very loud, even late at night. OVERALL Fast loading possible, but consistency is the problem. Go early, be prepared for variable wait times, get clear dock assignment before parking. Staff typically courteous despite operational issues.