Saddle Creek Corporation

Facility info

Appointment scheduling: Strict adherence required. Don't show up more than 30 minutes early or you'll be asked to leave. Facility will not accept early arrivals and offers no on-site parking for waiting. Check-in: Report to guard shack, wait for phone call with dock assignment. Keep bill of lading in back of trailer. Unload times: Highly inconsistent. Range from 30 minutes to 4+ hours. Many reports of slow unloading operations and long waits at dock even after assignment. Operations: Drop-and-hook available but you must disconnect from trailer and pull tractor away to clear space. Weight accuracy issues reported — many drivers report trailers get weighted wrong, requiring pallet rework that adds hours. Yard conditions: Very tight backing with limited maneuvering room. Heavy truck traffic creates congestion, especially mid-morning. Early arrivals have better maneuvering space. Parking: No overnight parking. No on-site parking available for early arrivals — drivers directed to find truck stops. Facilities: No bathrooms available. Vending machines with snacks. Scale on-site. Some locations have restrooms (conflicting reports). Staff: Mixed bag. Some reports of professional, friendly, helpful personnel. Other reports cite rude, unprofessional security staff and gate attendants with attitude problems. High turnover noted. Safety: Must wear vest. Yard personnel drive past backing trucks at speed. General: This is a Sam's Club/Saddle Creek operation open 24/7. Efficient check-in process offset by unpredictable unload times and tight yard logistics.