Stater Bros Distribution Center

Facility info

Appointments required; early arrivals (before 6am gate opening) turned away Live unload only; drop and hook not available Check-in process notoriously slow: multiple windows, long standing lines (often 1-2+ hours), chaotic system Wait times extremely variable but frequently 4-8+ hours total; many loads unload in under 2 hours once at door, but paperwork/gate delays extend stay significantly Lumper payment required within 30 minutes of text notification; accepts T-Check/EFS/Comdata/cash only—no credit/debit cards or Zelle $360+ parking tickets issued for street parking; no overnight lot available No designated driver parking; must find street parking nearby Bathrooms available but condition poor ("prison toilet," described as nasty) Staff attitude consistently negative across reviews: rude, unhelpful, dismissive; receiving/check-in personnel noted as particularly hostile Yard conditions tight but manageable; designated parking areas exist Gate opens 6am; receiving office opens 6:30am High lumper fees ($180-$550+ depending on pallet count); facility charges $10/pallet for damaged goods and keeps rejected pallets Facility imposes late delivery penalties but does not take accountability for their own delays No email communication or appointment confirmation responses Multiple check-in windows required; process includes gate pass, receiving office windows, lumper desk, final paperwork window One location noted (other Stater Bros location) reportedly better