True Value

Facility info

Check in at receiving office door 193A Facility poorly marked—no driver signage, hard to navigate. Ask yard staff for directions if needed Drop and hook: efficient, straightforward Live unload: variable wait times. Appointment arrivals can start 30 mins early. Unload speed ranges from 20-30 mins to 5+ hours depending on day/circumstances Delivery window closes at 3pm After-hours trailer drops: use second driveway on left, then go to security by employee parking with paperwork No overnight truck parking allowed Bathrooms: clean, with vending machines available Staff: mixed. Generally described as friendly and helpful, but some reports of slow pace and employees standing idle during loads Safety concerns flagged in multiple reviews—issues allegedly not addressed until near-misses occur GPS often fails to locate facility—use truck-specific GPS or pin drop Cannot retrieve straps from trailer Load quality sometimes inconsistent 24-hour operation confirmed Early arrivals generally accommodated