Valvoline

Facility info

Appointments: Highly inconsistent. Many drivers report waits of 3-7+ hours despite having scheduled times. Some get loaded within 30-60 minutes of appointment; others wait 4-5 hours after their slot. Facility sometimes honors appointments, sometimes doesn't. Don't rely on appointment time as gospel. Live load operation: Drop and hook available. One truck loaded at a time—long queues common. Loading itself usually fast (20-40 minutes) once you get a door, but dock access is the bottleneck. Check-in procedure: Portable office near receiving entrance (door 20 area). Fill out paperwork with your own pen (bring one—seriously). Press button to alert staff. Wait for green light before proceeding to dock. Get paperwork again after loading before leaving. Two separate entrances: Receiving on one side, shipping on another—confirm which you need before arriving. Overnight parking: Ample. Plenty of room to stage and park 80ft rigs. Drivers can sleep here without hassle. Bathrooms: Portable toilet only. No indoor facilities or break room. Staff attitude: Mixed. Many report friendly, professional personnel. Others describe office staff as lazy, rude, or dismissive about wait times. Personnel on dock side generally more accommodating than receiving office. Facility conditions: Large, newly renovated warehouse. Clean. Well-organized layout with clear signage. Over/near capacity frequently—receiving backlogged. Pay attention: Bring pen. Know your pickup number. Have correct entrance. Check-in is outside (can be wet weather issue). Don't leave cargo unattended in trailer during loading.