Vistar/V S A of Ohio

8744 Chamberlin Rd, Twinsburg, OH 44087

3.9 stars from 101 driver reviews

Facility info

Early arrivals common—many get unloaded before appointment time Fast turnaround typical: 20 minutes to 1+ hour depending on load size Lumper service mandatory/available, expensive—$145-175 for 2-3 pallets, $311 for 6 pallets Limited overnight parking (3-7 trucks capacity), lot tight due to construction and day cabs taking spaces Staff generally friendly and accommodating, willing to work with drivers Check in at door 25 or shipping office beside gate on left Truck entrance off Independence Parkway, avoid blindside backing Come from right side via Chamberlin Road/Vista sign to avoid tight turnaround Get door assignment before pulling into dock area One report: slow unloading (3 hours for one pallet)—outlier vs. typical fast service One report: office staff on morning phone unfriendly One report: aggressive backing light policy with fines for on/off violations Facility safety-conscious culture reported Indoor restrooms available Undergoing construction/remodeling Street parking option if lot full—walk to check in Can accept early arrivals starting around 5:30 AM Frozen department side noted as particularly nice staff Not open to public

Driver reviews

  • 1.0 / 5

    Not a place for LTL drivers, once you're here, you'll be late for all your next stops. Some people here will make you wait for hours on purpose. Even if you want to do unloading/breakdown, they won't let you in until they feel like it. Even though whole floor would be empty inside, they won't touch your freight. Avoid at all if possible.

  • 5.0 / 5

    Important: you should have close shoes My appointment 6:00 a.m. I came here at 5:50 a.m. They give me the right away They finish 6:30 a.m. Go to the office When they give you the door Open your door and back in Remove airline they will lock it And You will receive lumber fee When you pay go to the office And take bill of lading They have restroom Have nice day

  • 5.0 / 5

    Yes overnight parking at the end by the black fence. Had a 530 appointment, the guy came out at 5am, gave me a door and was unloaded in 1hr. He let me stay on the lot until my clock reset.

  • 5.0 / 5

    Yes overnight parking at the end by the black fence. Had a 530 appointment, the guy came out at 5am, gave me a door and was unloaded in 1hr. He let me stay on the lot until my clock reset.

  • 1.0 / 5

    Horrible location with people who don't give a damn. Dock takes hours to get into and out of. Zero sense of urgency at this place. Avoid at all costs.

Docktime — driver reviews and facility info.