Wayfair

Facility info

Facility Summary OPERATIONS Drop and hook available; straightforward process Appointment required for check-in with reference number (starts with "M") Check-in typically quick but can vary — some report waits up to 2 hours with no assistance Open 24/7 One entrance/exit FACILITY EXPERIENCE Very clean warehouse and grounds Organized yard with ample backing space Onsite restrooms available No overnight parking on street (lot space available) Staff generally courteous and helpful, though inconsistent — some guard gate staff reported as rude and unprofessional Security procedures reasonable and not excessive COMMON ISSUES Inconsistent wait times and sporadic unattended periods Reservation/reference number requirements strictly enforced — missing proper documentation can result in turnaround Parking restrictions enforced during wait times BOTTOM LINE Efficient drop-and-hook operation when everything lines up. Get your reference number sorted before arrival. Experience varies based on staffing and timing. Generally faster than typical DCs when operations run smoothly.