Winebow

12305 N Lakeridge Pkwy, Ashland, VA 23005

3.5 stars from 24 driver reviews

Facility info

Operations Appointment scheduling strictly enforced — early arrival won't get you unloaded early even if yard is empty Unload times can vary: 20 minutes reported on some loads, but 4-hour waits also documented Check-in between dock doors #209 & #208, ring intercom bell — no visible signage Facility Experience Overnight street parking available Staff attitude inconsistent: friendly and professional reported in some interactions, but shipping/receiving office staff noted as unfriendly and inflexible on scheduling Yard conditions sparse — empty most times Driver Conduct Issues Multiple reports of aggressive driving behavior by facility drivers on local roads (tailgating, swerving) General This appears to be a wine/spirits distributor, not a traditional freight facility

Driver reviews

  • 1.0 / 5

    I arrived for unloading a full day early. There were no trucks around, the facility was empty, and they could have easily unloaded me. They checked my appointment time and saw it was scheduled for 9:30 AM the next day, then told me to wait. The next morning, I came at 6 AM — the yard was still empty, no trucks, nothing going on — and it was obvious they could have unloaded earlier. However, the woman in the shipping and receiving office insisted I wait until my exact appointment time. She was unfriendly, unhelpful, and seemed to take pleasure in being unnecessarily difficult. Overall, very poor customer service. I do not recommend this place at all. One star.

  • 1.0 / 5

    I arrived for unloading a full day early. There were no trucks around, the facility was empty, and they could have easily unloaded me. They checked my appointment time and saw it was scheduled for 9:30 AM the next day, then told me to wait. The next morning, I came at 6 AM — the yard was still empty, no trucks, nothing going on — and it was obvious they could have unloaded earlier. However, the woman in the shipping and receiving office insisted I wait until my exact appointment time. She was unfriendly, unhelpful, and seemed to take pleasure in being unnecessarily difficult. Overall, very poor customer service. I do not recommend this place at all. One star.

  • 1.0 / 5

    Inconsiderate delivery driver blocking a Crosswalk!

Docktime — driver reviews and facility info.