Visitor Control Center Little Creek

1000 Helicopter Rd, Virginia Beach, VA 23460, USA

Operator: Visitor Control Center Little Creek

3.7 stars from 63 driver reviews

Facility info

Pass office/security gate: Wildly inconsistent. Multiple reports of rude, condescending, disrespectful civilian staff and guards. Some drivers report efficient processing; others describe long waits, refusal to answer phones, and deliberate rudeness. One contractor with 100+ base visits called this the worst. A few positive reports mention quick service and coffee/snacks available. Access procedure: Joint Naval Base with Ft. Story. Truck entrance has day pass and background check process—pull around after. Vetting process reported as taking excessive time with inadequate waiting areas (no shelter from rain/sun). Base amenities: Commissary and NEX on-base. Ships and hovercrafts sometimes visible. NEX and piers not within walking distance. Bottom line: This is a military installation where access is non-negotiable if you have a delivery. Prepare for variable treatment at the gate. Bring documents and know your purpose. Phone calls may go unanswered. Security thoroughness is standard for military bases, but civilian staff professionalism appears to be a persistent issue here.

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