Kraft Foods Warehouse
1006 Railhead Dr, Fort Worth, TX 76177
Operator: Kraft
Facility info
Load times brutal — 3-14 hours reported regularly. Many drivers waited 5+ hours before loading/unloading even started. Appointment times largely meaningless. Slow operations across the board — Staff shortages, disorganized workflow, poor communication between departments. Dry side notably slower than reefer side. Check-in procedures — Get yellow magnet at security, proceed to dock office, park along fence. Separate entrances for dry (left) and reefer (right) loads before waste gate. Some reports of staff not present or on phone instead of working. Drop and hook available — Can be 35 minutes to 2 hours when trailers available. Pre-loaded trailers sometimes delayed 3+ hours. Overnight parking — Limited or unavailable. Some drivers arrived early and parked overnight; others told no overnight parking allowed. Facility conditions — Paved lot with adequate maneuvering space. Some dock areas lack air conditioning. Bathroom available in shipping/receiving office. Staff attitude — Mixed. Some positive interactions reported, but common complaints of rudeness, unprofessionalism, power-tripping attitude, especially at dry side check-in. Recent management change (DHL took over warehouse operations) — a few recent reviews note improvement. Safety — Hardhat requirement unclear from reviews. Debris/tire damage concerns in lot. Recent note — One March 2023 review mentioned Railhead closed for repairs; alternate gate on Tradewinds.
Driver reviews
The dry side is very slow been here since 7 am. It is now 2:32 pm in the afternoon and they still haven’t finished loading me up. This is ridiculous
The dry side is very slow been here since 7 am. It is now 2:32 pm in the afternoon and they still haven’t finished loading me up. This is ridiculous
This place sucks, they will keep you here forever. I will make sure I decline a load to this place, the working system is terrible.
Whose idea was it to put an autistic person as gate guard? I asked directions and she didn't explain properly and when I asked again she looked at me all autistic like? Why is it always the gate guards that a have a power trip
No overnight, but you can find parking in this area. ( across the street, or other..places )
Docktime — driver reviews and facility info.