Procter & Gamble Swing Road (Greensboro PHC)

Facility info

OPERATIONS Drop and hook primary operation — confirm load type with broker before arriving; live unload available but limited (8am-3pm check-in window, 1-2 hour max unload time, rare). Appointment scheduling tight — arrive on time; early arrivals face delays if before official hours. Check-in can be quick or problematic depending on day/staff. Wait times highly variable: 30 minutes to 8+ hours reported; 2-6 hour waits common. No unloading after 3pm (queued for next day). FACILITY EXPERIENCE Overnight parking available but unreliable — confirm with security. No restrooms for drivers — critical issue flagged repeatedly. Staff attitude mixed: some helpful and friendly, others slow/unhelpful/rude. Yard conditions tight/cramped. Security presence noted as both positive (safety) and negative (inconsistent enforcement, occasional rudeness). Gate guard communication with warehouse sometimes poor. KEY ALERTS Brokers frequently misrepresent load type — verify drop vs. live before committing. Early arrivals will sit idle waiting for 7-8am start. Unload speed inconsistent (30 minutes to 8.5 hours for same load type). Avoid scheduling appointments before 7am or after 2pm. HOS impact potential due to unpredictable delays.