Simmons Animal Nutrition

Facility info

Wait times: Highly unpredictable. Most reports 6-17+ hours from appointment to unload start. Some fast turnarounds (under 2 hours) but inconsistent. Live loads typically slower. Appointment required—facility won't accept walk-ins. Check-in: QR code scan on wall in receiving office, then must also give clerk your BOL and complete second check-in form in person. Don't assume phone notification means you're fully checked in. Dock assignment & unloading: Highly variable. Can be minutes or hours after check-in. Some reports of being sent to holding lot, then called back multiple times before unload starts. Single dock for certain products (liver, chicken) creates bottlenecks. Staff sometimes undercommunicative about wait status. Live load only now: Drop-and-hook no longer available for third-party carriers. Company trucks only for that option. Overnight parking: Gravel lot across street from shipping office. Available but has $5 parking fee (private property). Narrow, poorly marked entrance with deep ditches on both sides—swing wide, especially at night. Do not park without paying or you risk being towed. Some overnight capacity at facility mentioned in earlier reviews but appears limited/unavailable now. Facility conditions: Described as dirty, smelly, filthy by multiple drivers. Poor sanitation noted. Organized yard layout when not backed up. Restrooms available and clean. Staff: Mixed reports. Receiving office personnel range from very friendly/helpful to rude and unprofessional. Some communication issues about appointment times (discrepancies reported). Generally pleasant to dismissive depending on who you interact with. Safety/access: Narrow ditch-lined entrance to staging lot hazardous in dark. 13'6" railroad bridge clearance on Main Street—use Lincoln/Ashley/Hico route instead. Tight yard corners, avoid shortcuts. Poultry product warnings: Strong odors, fly problems reported. Bring food, water, and patience. Seal verification: Check all seals match BOL—reports of incomplete sealing. Route note: Narrow ditch entrance requires tandem wheels all the way forward and wide swing on entry.