GIANT STORE 6265

1201 Knapp Rd, North Wales, PA 19454, USA

Operator: GIANT STORE 6265

3.5 stars from 150 driver reviews

Facility info

⚠️ NOTE: These reviews are for a Giant supermarket, not a truck driver facility. The following summary reflects grocery store operations, not freight/logistics services. --- Stock & Inventory Issues Chronic out-of-stock problems across departments Expired products regularly on shelves—check dates before checkout Meat quality inconsistent; some items spoil quickly Produce often moldy or past date when packaged Checkout & Operations Understaffed registers; frequent long waits (20+ min reported) Self-checkout scan-it system unreliable; often down Paper bags now 15 cents (plastic bags banned) Limited payment options (Apple Pay accepted; Samsung Pay not) Deli & Prepared Food Slow service; 25+ minute waits common Staff attitude poor when steaming service requested Rotisserie chickens overcooked Bakery items sometimes expired but still shelved Staff & Service Mixed reviews—some employees helpful, others dismissive or rude Multiple complaints about rudeness at registers and when asking for directions Discriminatory behavior reported by customers of color Better service reported at wine/beer register Facility Conditions Generally clean and well-organized Some locations better stocked than others Store layout consistent across locations Reasonable prices and good sales/discounts available Free parking Positive Notes Curbside pickup available via app Fresh-cut deli meats and cheese when available Good produce variety (pre-cut options available)

Driver reviews

  • 2.0 / 5

    I’ve been coming to this GIANT for years, and overall the store is clean, organized, and well maintained. They’ve done some renovations over time, which have improved the look of the store.<br><br>I’ve had a few problems with pickup orders where items were missing or the order wasn’t prepared correctly, although the staff has usually been helpful when I needed assistance. Most employees are friendly, but I’ve also had an experience at self-checkout where the attitude from one employee wasn’t very welcoming.<br><br>Overall, it’s a decent GIANT and I continue to shop here, but the pickup process and consistency of customer service could definitely be improved.

  • 5.0 / 5

    Very knowledgeable and friendly, Rhonda and Larissa!

Docktime — driver reviews and facility info.