GEODIS | Contract Logistics

Facility info

APPOINTMENTS: Strict about appointment times but don't honor them — expect delays even if you arrive early or on time. Some drivers waited 3+ hours past appointment time. CHECK-IN: Gate guard processes ID and paperwork. Multiple forms required. Disorganized — staff asks for same documents repeatedly. DOCK ASSIGNMENT: 1.5-4.5 hours average wait for dock door after check-in. LOAD TIME: 30-45 minutes for actual loading once at dock (varies by load size). PAPERWORK: 30 minutes to 2+ hours after loading complete. Major bottleneck. Staff reportedly won't process paperwork unless 5+ trucks are waiting. TOTAL TIME ON SITE: Plan for 4-8 hours minimum. Many reports of all-day delays for routine pickups. PARKING: Ample lot space. Street parking available. Easy to maneuver. YARD CONDITIONS: Clean and spacious facility. Bathrooms present but limited detail in reviews. STAFF ATTITUDE: Inconsistent. Described variously as lazy, disorganized, rude, unprofessional, and incompetent. Selective service — priority appears arbitrary. Some positive interactions reported but rare. SAFETY: One review flagged damaged ramps, leaking forklifts, brake failures. OSHA complaint mentioned. ENTRY/EXIT CONTROL: Weak gate management. No queue enforcement. Drivers jumping line reported. Guards described as rude and slow. BOTTOM LINE: Severe operational inefficiency. Chronic delays impact logbooks. Poor staff performance consistent complaint across 40+ reviews. Few positive experiences.