Kraft Heinz-Dover

Facility info

Check-in & Operations Check in at security gate Security performs temperature checks Appointment scheduling in place (early arrivals sometimes accommodated with immediate door assignment) Unload operation at facility (not drop and hook) Door 1 noted as faster option Weekend acceptance available Wait Times Highly variable and inconsistent Fast unloads reported: 30 minutes to 1.5 hours Slow unloads reported: 3-6+ hours One report of next-day unloading after 8am arrival Door assignment doesn't guarantee priority — some drivers assigned early but waited 3+ hours before unload started Evening shift may have longer delays Facility Experience Overnight parking available in drop yard (check in with guard shack) Staff generally friendly and helpful Security and yard jockeys actively assist drivers Good guard shack personnel Receiving staff described as proficient and informative Evening staff reportedly difficult in at least one incident Restroom access: one driver refused access during breakdown repair Parking available; truck stop nearby Lot conditions acceptable Safety & Other COVID-19 safety protocols implemented Weighing available on-site Weight rework capability (but caused extended delays in one case) Signage missing for truck access from west side of street — navigation can be difficult