Americold Logistics Lakewood

Facility info

Docking & Navigation Tight facility—angle backing required. Tricky to locate; GPS unreliable. Use I-285 exit 5A/5B, Route 29/Main Street, Astor Avenue, Arrow Street. Avoid Sylvan/Estes Drive exits. Gate opens 5:30 am, facility opens 6 am. Operations Appointment scheduling enforced. Live load facility. Early arrivals may go in immediately or wait depending on shift. Check-in quick when moving. Unloading typically 1-2 hours for reefer loads. Wait Times & Late Fees Highly variable—anywhere from under 1 hour to 12+ hours reported. $110 late fee for arrivals 30+ minutes past appointment. Facility sits you at dock for hours but penalizes driver tardiness. No detention pay mentioned. Overnight Parking No overnight parking. Some drivers report sleeping outside gate near train tracks; facility may take you in early at 6 am. Staff & Attitude Mixed. Front desk described as polite and professional in some visits; office staff noted as unprofessional and rude in others. Load times inconsistent—some describe efficiency, others report frustration with communication. Facility Condition Cold storage facility. Generally well-organized. Tight yard conditions. Other Notes Location is Atlanta area with significant truck route restrictions. Limited nearby amenities—eat before arrival. Broker/shipper communication issues reported. Some drivers strongly advise avoiding; others say it's among the better Americold locations.