Americold Logistics

Facility info

Load times: Typically 15-45 minutes when on schedule. Some drivers report getting loaded hours early if facility is slow that day. A few reports of 5-6 hour waits and one 13-hour delay — outliers, but they happen. Appointments: Can show up anytime after 6:50 AM on appointment day. Will take you early if they have product and capacity. Late arrivals may face $200 late fee or no load per one report. Live load available — precool to -10°F, roughly 1 hour turnaround. Check-in: Straightforward. Have trailer license plate number ready. Multiple check-in documents required. Overnight parking: Available on-site. Drivers report using it for 10-hour breaks or longer waits. Restrooms: Open until midnight, clean, inside facility. Free coffee/cappuccino machine (bring your own cup — often out of disposables). Yard conditions: Decent maneuvering space overall. One narrow curve section requires single-truck passage — wait if traffic coming opposite direction. Backing to doors easier than U-turns. Avoid S 5th Ave (road closed with large craters) — use S Columbia Ave instead. Safety requirements: Safety vest and closed-toe shoes required. Scales: Closest scales 40+ miles away (Pasco area). Previous $5 cash scale nearby no longer available. Staff: Consistently described as fast, friendly, professional, respectful. Generally fair treatment. One report of discrimination claim — dismissed by multiple other reviewers as unfounded.